🇨🇦 Privacy Policy

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Last updated: May 2025

Information We Collect

At SpinFestCA, we collect information to provide you with the best possible social casino experience. The information we collect includes:

Personal Information

Name and email address when you create an account
Age verification information to ensure compliance with Canadian laws
Communication preferences and contact information

Usage Information

Game play statistics and preferences
Virtual credit transactions and balances
Device information and browser type
IP address and general location (province/territory)

How We Use Your Information

We use your information solely to enhance your gaming experience and ensure platform security:

To provide and maintain our social casino services
To personalize your gaming experience and recommend games
To communicate with you about your account and our services
To ensure compliance with Canadian gaming regulations
To prevent fraud and maintain platform security
To provide customer support and respond to your inquiries
To improve our services and develop new features

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With your explicit consent
To comply with Canadian legal requirements or court orders
To protect our rights, property, or safety, or that of our users
With trusted service providers who assist in operating our platform (under strict confidentiality agreements)
In connection with a business transfer or merger (with prior notice to users)

Data Security

We implement industry-standard security measures to protect your personal information:

Technical Safeguards

SSL encryption for all data transmission
Secure servers hosted in Canadian data centers
Regular security audits and vulnerability assessments

Operational Security

Access controls and employee training on data protection
Automated backup systems and disaster recovery procedures
Regular monitoring and incident response protocols

While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data using best practices.

Your Rights and Choices

As a Canadian resident, you have the following rights regarding your personal information:

Access

Request a copy of the personal information we hold about you

Correction

Request correction of inaccurate or incomplete information

Deletion

Request deletion of your personal information (subject to legal requirements)

Portability

Request your data in a portable format

Opt-out

Unsubscribe from marketing communications at any time

Account Closure

Close your account and delete associated data

To exercise these rights, contact us at privacy@spinfestca.com or use our contact form. We will respond within 30 days.

Contact Information

If you have questions about this privacy policy or our data practices, please contact us:

Email:

privacy@spinfestca.com

Phone:

1-800-SPINEST (1-800-774-6378)

Mail:

SpinFestCA Inc.

Privacy Officer

123 Casino Boulevard

Toronto, ON M5V 3A8

Canada 🇨🇦